Information We Collect
We may collect personal information you provide directly to us, such as your name, phone number, email address, and vehicle details, when you contact us, request a service, or submit an enquiry form on this website. We may also automatically collect limited technical information, such as your browser type, device type, and pages visited, to help us understand how our website is used.
How We Use Information
We use the information we collect to respond to your enquiries, schedule and provide automotive services, communicate with you about your vehicle or appointments, improve our website and services, and comply with legal obligations. We do not use your personal information for purposes unrelated to these without your consent.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your language preference, and understand how visitors interact with our pages. You can control or disable cookies through your browser settings; however, doing so may affect certain website features.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or delivering our services, or when required by law, to protect our rights, or in connection with a business transfer, always under appropriate confidentiality obligations.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services, such as WhatsApp or mapping services, which are governed by their own privacy policies. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing any personal information.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining business records, and complying with legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
User Rights
Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated revision date, and we encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us using the details in the Contact section below.