Added-Value Care

Direct Plus

Complimentary Services & Added-Value Checks

Direct Plus provides selected complimentary inspections and practical support services to improve your convenience and vehicle care during every visit — at no extra cost.

What Is Direct Plus

Added Value, Built Into Every Visit

Direct Plus is a value-added service concept designed to enhance the customer experience through selected complimentary checks and practical support services during the visit.

Direct Plus grew out of a simple question: what can we do, at no extra cost, to give every customer greater peace of mind? The answer is a set of quick checks that catch things before they become problems.

"Direct Plus doesn't replace a detailed diagnosis — but it often helps you know you need one before anyone else tells you."

The result: better awareness of your vehicle's condition, more confidence in our service recommendations, and a better overall customer experience — every time you visit one of our branches.

Workshop tools used during complimentary vehicle checks (placeholder image)
What's Included

Complimentary Services Under Direct Plus

Seven selected checks and support services, included at no extra cost with your visit.

Check Points

Electronic inspection to help identify visible system faults and support service recommendations.

A/C Filter & Air Intake Check

Basic inspection and cleaning support where applicable.

Battery Check

Voltage and basic condition check to support reliable starting performance.

Tire & Pressure Check

Tire condition review and pressure adjustment support.

Fluid Top-Up Support

Selected top-up support such as windshield fluid, subject to availability.

Wiper & Lighting Check

Basic safety checks related to visibility and exterior lighting.

Interior Care Support

Selected cabin care services such as light interior vacuuming or air freshener where available.

Added Value

How Direct Plus Enhances Your Experience

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Better Vehicle Awareness

Quick checks that help you understand your vehicle's real condition, not just guess at it.

Improved Safety & Reliability

Battery, tire, and lighting checks help catch risks early.

Enhanced Customer Convenience

Practical support — from fluid top-ups to interior care — without an extra step on your part.

Added Value, Every Visit

12 complimentary checks and support items that come automatically with every visit, at no extra cost.

Greater Confidence in Recommendations

When we recommend a service, the recommendation is backed by an actual check, not a general guess.

Improved Overall Customer Experience

Small details that make a real difference in how every visit feels.

How It Works

From Your Visit to a Better Experience

1

Visit Branch

You come in for any service you need at any of our branches.

2

Complimentary Checks

Our team runs the seven Direct Plus checks at no extra cost.

3

Service Recommendations

If anything needs attention, we explain your options honestly — with no obligation.

4

Enhanced Customer Experience

You leave with a carefully checked vehicle and more confidence in every recommendation you received.

FAQ

Common Questions About Direct Plus

Are Direct Plus services free?
Yes, all Direct Plus checks and support services are completely complimentary and come automatically with your visit — at no extra cost.
Are all services available at every branch?
Most Direct Plus checks are available at every branch, but some support services — like fluid top-ups or interior care — may vary based on what's available at that branch.
Does the full scan replace a detailed diagnosis?
No. The Direct Plus full scan helps identify visible faults and supports recommendations, but it doesn't replace our detailed Computer Diagnostics service offered as a core service line.
Are fluid top-ups always available?
Fluid top-ups like windshield fluid are offered subject to availability at the branch at the time of your visit, and may not be available every time.
Can I request Direct Plus services separately?
Direct Plus is designed to be included with any service visit, not booked as a standalone service on its own. Reach out if you have a specific question about which checks would apply.
General Terms

Direct Plus Terms

1

Services Are Subject to Availability

All Direct Plus checks and support services are provided subject to availability at the time of your visit.

2

Some Checks May Vary by Branch

Specific support services, such as fluid top-ups or interior care, may differ from one branch to another.

3

Complimentary Services Do Not Replace Detailed Diagnostics or Repairs

Direct Plus checks are complimentary and basic by nature, and do not substitute for our detailed diagnostic or repair services offered as core service lines.

4

Additional Repairs May Incur Charges

If a Direct Plus check reveals a need for repairs or parts, these will be quoted separately and may incur charges with your approval.

5

Direct Service Reserves the Right to Modify Scope

Direct Service reserves the right to modify the scope of Direct Plus services without prior notice.

Experience Direct Plus on Your Next Visit

Direct Plus comes automatically with every visit — book a service, get in touch, or find your nearest branch.

Call Branches